Direct primary care
Flat-fee memberships billed on your own merchant account, no claims, a portal on the patient's phone and a check-in before every visit. This is the practice that runs on it now.
Records, visits, memberships, billing, messages, mail, the website and a private AI, on computers in your own office. Built by a family physician, inside a working practice, for any clinician who holds protected health information.
Your day, your patients, and the work waiting for you.
Video visits use your private visit service. The existing join window and clinical access checks still apply.
Identifiers and membership only. Clinical history stays inside the chart; chart access is audit-logged.
A made-up patient, the real software. Click anything; what it does appears here.
The health record →Every piece works on its own. Together they write to one chart, one ledger and one calendar, on computers you own.
Direct care first, because that is what our clinic is. The clinician who holds the license owns the systems, solo or a group. Every practice type, and how well it fits →
Answered the way we would answer them on the phone.
Yes, and more. A self-hosted record at the center, and around it the memberships, billing, scheduling, video, messaging, mail, website, portal and AI a practice needs. We do not sell a subscription. We build it on computers you own and run it with you.
Yes, on every build, on a computer in your own office. No AI tier, no per-note bill. A person approves anything that matters.
Hardware you own, in the office, or a cloud you already use. The system is vendor-agnostic: it runs the same on Google Cloud or AWS, with the business agreements a practice needs in place.
No. Pick what you need and add the rest when you want it. Each piece works on its own; together they write to one chart, one ledger and one calendar.
Yes, all of it, in the format the system keeps it in, with its full history. No export fee.
No software is a HIPAA certificate. We build the controls, keep the evidence and hand you the documentation: encryption, access control, audit trail, signed business associate agreements, and a network that only lets traffic out by name. The obligations stay yours, and you will know exactly what they are.
Yes. Excelsior Medicine, a direct primary care practice in Reston, Virginia, runs on it every day.
Yes. Behavioral health, physical therapy and rehab, specialty and virtual clinics run the same record, visits, messaging and portal. Insurance claims are the one lane we have not built.
A sentence or two is plenty. We read everything and reply ourselves.
This lands in our own CRM, on our own hardware. No form service, no pixels.
Prefer email? excelsior@excelsiorframework.com
Direct care first, because that is what our clinic is. Nothing in the stack assumes a physician: the clinician who holds the license owns the systems, in primary care, specialty, behavioral health or physical therapy and rehab, solo or a group.
"Fits today" means a running service in our clinic does the job. "Fits, with care" means the pieces exist and a practice of that kind would be the first to run them. "Not yet" means a piece we have not built.
We are one clinician-owned practice and one consultancy. We do not claim every vertical. A running clinic is the proof, and we would rather tell you where the gaps are than have you find them.
Flat-fee memberships billed on your own merchant account, no claims, a portal on the patient's phone and a check-in before every visit. This is the practice that runs on it now.
Retainers, packages and hybrid revenue. The membership and ledger systems do not care what you call the plan.
The record, the check-in and the visit journey were built inside a family medicine practice, one visit at a time.
Every screen says clinician, not doctor. Sign-in, the chart, the note and the summary work the same for whoever holds the license.
Long visits, prevention plans with due dates, wearables matched by a private id, documents read on your own machines.
Video on your own server, joined from a web portal with no app to install and a second-factor sign-in.
Private video, secure messaging threaded to the record, and a chart that never leaves the building.
Law, accounting and design practices that would rather own their systems get the same discipline: records with history, calendar, documents, mail and a private assistant.
Visit series and progress notes in one record, home programs and to-dos on the patient's phone, documents read on premise. A rehab practice would be the first to run it.
The portal's calendar, to-dos and messaging fit a family; a guardian account is on our list and not built yet.
Scheduling and the record work; point-of-sale for a walk-in visit is simple billing, but insurance claims are not built.
Records are kept per business, so a second site or a venture never shares a list with the first. Employer-sponsored plans are on the list.
Direct care skips claims by design. A fee-for-service practice needs insurance claims, which we have not built yet.
We answer them ourselves, on the phone or by email.