From the portal, on your hours
Members book, move and cancel from the portal against the availability you set.
Records, visits, memberships, billing, messages, mail, the website and a private AI, on computers in your own office. Built by a family physician, inside a working practice, for any clinician who holds protected health information.
Your day, your patients, and the work waiting for you.
Video visits use your private visit service. The existing join window and clinical access checks still apply.
Identifiers and membership only. Clinical history stays inside the chart; chart access is audit-logged.
A made-up patient, the real software. Click anything; what it does appears here.
The health record →Every piece works on its own. Together they write to one chart, one ledger and one calendar, on computers you own.
Direct care first, because that is what our clinic is. The clinician who holds the license owns the systems, solo or a group. Every practice type, and how well it fits →
Answered the way we would answer them on the phone.
Yes, and more. A self-hosted record at the center, and around it the memberships, billing, scheduling, video, messaging, mail, website, portal and AI a practice needs. We do not sell a subscription. We build it on computers you own and run it with you.
Yes, on every build, on a computer in your own office. No AI tier, no per-note bill. A person approves anything that matters.
Hardware you own, in the office, or a cloud you already use. The system is vendor-agnostic: it runs the same on Google Cloud or AWS, with the business agreements a practice needs in place.
No. Pick what you need and add the rest when you want it. Each piece works on its own; together they write to one chart, one ledger and one calendar.
Yes, all of it, in the format the system keeps it in, with its full history. No export fee.
No software is a HIPAA certificate. We build the controls, keep the evidence and hand you the documentation: encryption, access control, audit trail, signed business associate agreements, and a network that only lets traffic out by name. The obligations stay yours, and you will know exactly what they are.
Yes. Excelsior Medicine, a direct primary care practice in Reston, Virginia, runs on it every day.
Yes. Behavioral health, physical therapy and rehab, specialty and virtual clinics run the same record, visits, messaging and portal. Insurance claims are the one lane we have not built.
A sentence or two is plenty. We read everything and reply ourselves.
This lands in our own CRM, on our own hardware. No form service, no pixels.
Prefer email? excelsior@excelsiorframework.com
Patients book from the portal, answer a clinician-written pre-visit check-in, and their phone follows the practice calendar one way.
Freshly booked entries show as "syncing" until the ten-minute projection lands them in the chart.
Booking writes the practice calendar first; the chart projection follows within ten minutes.
A made-up patient, the real software. Click anything; what it does appears here.
The health record →Four things worth knowing.
Members book, move and cancel from the portal against the availability you set.
A clinician-authored check-in asks the history in one-tap answers and screens every answer for alarm symptoms before any model is involved.
One calendar of visits, obligations and to-dos per business, kept on the practice's own server.
Patients subscribe from their phone; the phone never writes into the chart.
Green means it runs in our clinic today. Grey means it is on our list and not built yet.
Answered the way we would on the phone.
Yes, against the hours and visit types you set.
No. It gathers what the patient reports and screens for alarm symptoms with fixed rules. A negative means the patient did not report those symptoms, nothing more.
Patients subscribe to a private feed from any phone. It is one way by design.
A sentence or two is plenty. We read everything and reply ourselves.