Listening on premise
When the clinician turns listening on, audio is transcribed on the practice's own machines and the patient's screen shows that listening is on.
Records, visits, memberships, billing, messages, mail, the website and a private AI, on computers in your own office. Built by a family physician, inside a working practice, for any clinician who holds protected health information.
Your day, your patients, and the work waiting for you.
Video visits use your private visit service. The existing join window and clinical access checks still apply.
Identifiers and membership only. Clinical history stays inside the chart; chart access is audit-logged.
A made-up patient, the real software. Click anything; what it does appears here.
The health record →Every piece works on its own. Together they write to one chart, one ledger and one calendar, on computers you own.
Direct care first, because that is what our clinic is. The clinician who holds the license owns the systems, solo or a group. Every practice type, and how well it fits →
Answered the way we would answer them on the phone.
Yes, and more. A self-hosted record at the center, and around it the memberships, billing, scheduling, video, messaging, mail, website, portal and AI a practice needs. We do not sell a subscription. We build it on computers you own and run it with you.
Yes, on every build, on a computer in your own office. No AI tier, no per-note bill. A person approves anything that matters.
Hardware you own, in the office, or a cloud you already use. The system is vendor-agnostic: it runs the same on Google Cloud or AWS, with the business agreements a practice needs in place.
No. Pick what you need and add the rest when you want it. Each piece works on its own; together they write to one chart, one ledger and one calendar.
Yes, all of it, in the format the system keeps it in, with its full history. No export fee.
No software is a HIPAA certificate. We build the controls, keep the evidence and hand you the documentation: encryption, access control, audit trail, signed business associate agreements, and a network that only lets traffic out by name. The obligations stay yours, and you will know exactly what they are.
Yes. Excelsior Medicine, a direct primary care practice in Reston, Virginia, runs on it every day.
Yes. Behavioral health, physical therapy and rehab, specialty and virtual clinics run the same record, visits, messaging and portal. Insurance claims are the one lane we have not built.
A sentence or two is plenty. We read everything and reply ourselves.
This lands in our own CRM, on our own hardware. No form service, no pixels.
Prefer email? excelsior@excelsiorframework.com
A scribe, chart review, summaries and an assistant, running on one machine in the practice with a GPU, the graphics chip that AI models run on. No token meter, no AI tier, and a person approves anything that matters.
Every visit, lab review, and message-only encounter on this patient — newest first. Click in to see linked notes, orders, imaging, and documents. Open a signed encounter to amend.
A made-up patient, the real software. Click anything; what it does appears here.
The health record →Four things worth knowing.
When the clinician turns listening on, audio is transcribed on the practice's own machines and the patient's screen shows that listening is on.
After the visit the assistant proposes history, assessment, plan and chart updates. The clinician accepts, edits or discards each one.
A short summary of what changed since last time: readings, check-in, documents, messages.
The same assistant, in the patient portal with deterministic buttons, and in the practice workspace with the page in view.
Green means it runs in our clinic today. Grey means it is on our list and not built yet.
Answered the way we would on the phone.
No. The models are open weights running locally; nothing leaves the building to be processed.
Open models chosen for the job, on the practice's hardware. We publish what a week of it costs on the Telemetry page.
No. It proposes. Every clinical and financial action has a person and an approval tier in front of it.
A sentence or two is plenty. We read everything and reply ourselves.