From the practice site to the chart
A patient signs up on your site, gets one id from first contact, and lands in the CRM, the accounts and the chart without re-typing.
Records, visits, memberships, billing, messages, mail, the website and a private AI, on computers in your own office. Built by a family physician, inside a working practice, for any clinician who holds protected health information.
Your day, your patients, and the work waiting for you.
Video visits use your private visit service. The existing join window and clinical access checks still apply.
Identifiers and membership only. Clinical history stays inside the chart; chart access is audit-logged.
A made-up patient, the real software. Click anything; what it does appears here.
The health record →Every piece works on its own. Together they write to one chart, one ledger and one calendar, on computers you own.
Direct care first, because that is what our clinic is. The clinician who holds the license owns the systems, solo or a group. Every practice type, and how well it fits →
Answered the way we would answer them on the phone.
Yes, and more. A self-hosted record at the center, and around it the memberships, billing, scheduling, video, messaging, mail, website, portal and AI a practice needs. We do not sell a subscription. We build it on computers you own and run it with you.
Yes, on every build, on a computer in your own office. No AI tier, no per-note bill. A person approves anything that matters.
Hardware you own, in the office, or a cloud you already use. The system is vendor-agnostic: it runs the same on Google Cloud or AWS, with the business agreements a practice needs in place.
No. Pick what you need and add the rest when you want it. Each piece works on its own; together they write to one chart, one ledger and one calendar.
Yes, all of it, in the format the system keeps it in, with its full history. No export fee.
No software is a HIPAA certificate. We build the controls, keep the evidence and hand you the documentation: encryption, access control, audit trail, signed business associate agreements, and a network that only lets traffic out by name. The obligations stay yours, and you will know exactly what they are.
Yes. Excelsior Medicine, a direct primary care practice in Reston, Virginia, runs on it every day.
Yes. Behavioral health, physical therapy and rehab, specialty and virtual clinics run the same record, visits, messaging and portal. Insurance claims are the one lane we have not built.
A sentence or two is plenty. We read everything and reply ourselves.
This lands in our own CRM, on our own hardware. No form service, no pixels.
Prefer email? excelsior@excelsiorframework.com
Individual memberships that patients enroll in from the practice site, billed on your own merchant account. No platform charge, no per-member fee.
| touch | when | where |
|---|---|---|
| Site form · inquiry | 14 Aug | excelsiormedicine.com |
| Enrolled · adult membership | 15 Aug | self-service |
| Portal account created | 15 Aug | practice edge |
Click a system in the menu, or a business at the top. What it does appears here, with a link to read more.
Business office →Four things worth knowing.
A patient signs up on your site, gets one id from first contact, and lands in the CRM, the accounts and the chart without re-typing.
A monthly membership at a price you set. Today: individual adult memberships. Family and employer plans are on our list; they are not built yet.
Renewals run on your merchant account with retries and a dunning schedule you control. Every attempt is in the ledger.
Records are kept per business, so a second practice or a venture never shares a list with the first.
Green means it runs in our clinic today. Grey means it is on our list and not built yet.
Answered the way we would on the phone.
No. Card processing fees go to the processor; nothing goes to us.
That depends on the member's plan administrator, so we do not promise it here.
Not yet. We build what our clinic runs, and today that means individual memberships.
A sentence or two is plenty. We read everything and reply ourselves.